Privacy Policy
As You Are Counselling is committed to protecting your privacy and handling personal information in a respectful, confidential, and transparent way. This policy outlines how we collect, use, and protect personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Collection of personal information
We may collect personal information that is necessary to provide counselling services, including your name, contact details, and information relevant to booking and attending sessions. Personal information may be collected when you make an enquiry, book an appointment, complete forms, or communicate with us.
Use of personal information
Personal information is used solely for the purpose of providing counselling services, managing appointments, responding to enquiries, and meeting professional and legal obligations. We do not use personal information for marketing purposes without consent.
Storage and security
Personal information is stored securely and accessed only by authorised parties. We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.
Online bookings and third-party services
Online bookings are managed through Jane App, a secure practice management platform. Information provided through Jane App is subject to their privacy and security practices. We encourage clients to review Jane App’s privacy policy for further information.
Our website may also use standard tools such as cookies or analytics to improve website functionality. These tools do not identify individual users.
Disclosure of information
Personal information is not shared with third parties except where required by law, with your consent, or where there is a serious and imminent risk to your safety or the safety of others, in line with professional and legal obligations.
Access and correction
You may request access to your personal information or request corrections if information is inaccurate or incomplete. Requests can be made by contacting us using the details below.
Contact
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:
As You Are Counselling
Email: admin@asyouarecounselling.com.au
Location: Warwick, Perth, Western Australia
This Privacy Policy may be updated from time to time. The current version will always be available on our website.